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PRIVACY
POLICY
Rising
Sun Cycles, LLC (hereafter "RSC") is strongly committed to your
privacy. We do not sell, rent or exchange customer information. We will
collect and use information through our website www.rscycles.com
only in the ways disclosed in this privacy policy.
Information
Collection and Use
RSC
is the sole owner of the information collected on this site.
We will not sell, share, or rent this information to others in ways
different from what is disclosed in this policy.
RSC collects information from our users at several different points
on our website.
Order
We request information from the user on our order form.
Here a user must provide contact information (like name and
shipping address) and financial information (like credit card number and
expiration date). This
information is used for billing purposes and to fill customer’s orders.
If we have trouble processing an order, this contact information is
used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing
information about the user. Usage
of a cookie is in no way linked to any personally identifiable information
while on our site. Once the
user closes their browser, the cookie simply terminates.
For instance, by setting a cookie on our site, the user would not
have to log in a password more than once, thereby saving time while on our
site. If a user rejects the
cookie, they may still use our site.
Cookies can also enable us to track and target the interests of our
users to enhance the experience on our site.
Some
of our business partners may use cookies on our site (for example,
advertisers). However, we
have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s
movement, and gather broad demographic information for aggregate use.
IP addresses are not linked to personally identifiable information.
Sharing
We may share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can
identify any individual person.
We
use an outside shipping company to ship orders, and a credit card
processing company to bill users for goods and services. These companies
do not retain, share, store or use personally identifiable information for
any secondary purposes.
Links
This web site contains links to other sites. Please be aware that RSC
is not responsible for the privacy practices of such other sites.
We encourage our users to be aware when they leave our site and to
read the privacy statements of each and every web site that collects
personally identifiable information.
This privacy statement applies solely to information collected by
this Web site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend
about our site, we ask them for the friend’s name and email address.
RSC will automatically send the friend a one-time email inviting
them to visit the site. RSC
stores this information for the sole purpose of sending this one-time
email. The friend may contact
RSC at sales@rscycles.com
to request the removal of this information from our database.
Security
This website takes every precaution to protect our users’
information. When users
submit sensitive information via the website, your information is
protected both online and off-line.
When
our order form asks users to enter sensitive information (such as credit
card number), that information is encrypted and is protected with the best
encryption software in the industry - SSL.
While on a secure page, such as our order form, the lock icon on
the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when
you are just ‘surfing’.
While
we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information
mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job
(for example, our billing clerk or a customer service representative) are
granted access to personally identifiable information.
ALL employees are kept up-to-date on our security and privacy
practices.
If
you have any questions about the security at our website, you can send an
email to
sales@rscycles.com
.
Special
Offers
Established
customers will occasionally receive information on products, services,
special deals, and/or a newsletter. Out of respect for the privacy of our
users we present the option to not receive these types of communications.
Please see our choice and opt-out below.
Site
and Service Updates
We
also send the user site and service announcement updates. Established
customers are not able to un-subscribe from service announcements, which
contain important information about the service. We communicate with the
user to provide requested services and in regards to issues relating to
their account via email or phone.
Correction/Updating
Personal Information:
If
a user’s personally identifiable information changes (such as your
shipping address), or if a user no longer desires our service, we will
endeavor to provide a way to correct, update or remove that user’s
personal data provided to us. This
can usually be done at the customer information page
or by emailing our
sales@rscycles.com.
You can also send your request via snail mail to:
Rising Sun
Cycles
PO Box 122, South Station
Fall River MA 02724-0122
USA
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their
information used for purposes not directly related to our site at the
point where we ask for the information.
For example, our order form has an ‘opt-out’ mechanism so users
who buy a product from us, but don’t want any marketing material, can
keep their email address off of our lists.
Users
who no longer wish to receive our newsletter or promotional materials from
our partners may opt-out of receiving these communications by emailing us
at
sales@rscycles.com.
For sending in requests by post, please reference our address under
"Correcting/Updating Personal Information."
Users
of our site are always notified when their information is being collected
by any outside parties. We do
this so our users can make an informed choice as to whether they should
proceed with services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
on our Homepage so our users are always aware of what information we
collect, how we use it, and under circumstances, if any, we disclose it.
If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it was
collected, we will notify users by way of an email.
Users will have a choice as to whether or not we use their
information in this different manner. We will use information in
accordance with the privacy policy under which the information was
collected. |
